VoIP Telephone Solutions E-mail

YTEL is a new generation telephone system designed to work with voice-over-internet (VoIP) technology as well as traditional phone lines. Offering all the features you expect from an ordinary system it is quicker to install, easier to maintain, easier to upgrade, chaper to operate and much more flexible.

It can save you money as well as giving you many new capabilities and improving the service that your customers experience. 

This solution is scaleable from one to many hundreds of users and offers powerful features and benefits:

§  Make FREE calls via the internet between your main office and other sites

§  Work from any location where you have internet access

§  Keep your phone numbers - even if you move to another town

§  Give out-workers extensions at home, connected via the internet, for free and seamless communication just as if they were in your office.

§  Transfer calls to other users wherever they are

§  Divert calls to other numbers when you're not available

§  Respond to incoming customer calls more professionally and more efficiently with highly flexible call forwarding, call transfer, queuing, voicemail and teleconference services.

§  Single-click dialling from your Microsoft Outlook contacts

The Y-TEL range of telephone solutions includes:

 Y-TEL Office Server:  A low cost VoIP switchboard appliance installed in your office.  One machine supports up to 100 extensions.

 Y-TEL Virtual Switchboard: Connect your phones to our hosted system via the internet.  This is suitable for small offices (up to 6 phones) or for linking many remote or home-based users.   

 Y-TEL Virtual landline:  This is designed for home-based sole-traders who need a business telephone with a separate number from their home line but without installing a second BT line.